The NASW Code of Ethics mandates evaluation of your work with clients. Nevertheless, social workers are sometimes reluctant to engage in evaluation for a variety of reasons. These include:
- Evaluation takes away too much time from direct practice activities.
- I don’t need data. I know in my heart when I am helping someone.
- Evaluation is a waste of time because the information never gets used.
- I’m not comfortable with numbers and statistics.
- There are not enough resources to fund evaluation.
- There are no evaluation instruments to measure the intangible things gained from social work services.
- Evaluation instruments were not developed on the type of clients I work with, so the measures are not useful.
- Administrators can use evaluation against me in reviewing my performance.