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Sources of Evaluation

Triangulation in evaluation means using multiple sources of data to determine program effectiveness.

RAINN conducts quarterly evaluations of its services using a triangulation approach that includes: survey feedback from users, volunteers, and supervisors; system data about the sessions; and annual focus groups to provide qualitative data. Data is used to assess program effectiveness and to provide information for program improvement.

  • Users

    Evaluation tools must measure important aspects of agency services and be tested for reliability and validity.

  • Staff/Volunteers

    This information is made available to administrators, staff, and collaborators as a basis for program development.

  • Supervisors

    Multiple sources of data should be used evaluate agency goals, including information from users, staff, and computer-based information systems.

  • Focus groups

    Use evaluation data to develop specific short-and long-term goals to improve agency services.

  • System data

    is collected by ROH, including: number of calls, time of calls, and length of sessions. These data are useful in assessing program growth and planning future resource needs.

  • Does the RAINN evaluation evidence triangulation? Explain?

  • Why is it important for RAINN to provide a comprehensive evaluation of their services?

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