Our website is on the move! Please continue to enjoy the features found on this version, including the interactive cases and links to instructor resources. If you cannot find what you are looking for, or would like more information about the improved experience we are building, please message Tyler Bay ([email protected]).

Case Study Tools
  • RAINN Affiliates and Partners
  • Evaluation Instruments
  • Organization Chart
  • Ecomap
  • Data Files
  • My Values
  • Notebook

System Data

mainblocks banner

System data is collected by RAINN, including: number of calls, time of calls, length of sessions and referral resources. These data are useful in assessing usage patters, program growth and planning future resource needs. For example, the length of sessions shown in the histogram below can provide information about the typical length of sessions and the extent of unusually short or long sessions.

  • What might you find useful from the following data?

  • What questions are raised for program improvement or training?

System Data
system data
  • What information might you find useful from the data in the histogram?

  • Some sessions last longer than 2 hours. How can this information be used for program improvement or training?

  • What percent of sessions are shorter than 10 minutes? What questions about the program or the users are raised by this information?

Log in or sign up to take notes!