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Case Study Tools
  • Explore the town
  • Interaction Matrix
  • Mapping The Case
  • Ecomap
  • Perspective
  • My Values
  • Notebook

Critical Thinking Questions

Answer the questions below.

To complete your assessment, review the case file in the Engage section; the Sociogram, the Town Map, and the Interaction Matrix in Case Study Tools; and your notes in My Notebook. Then answer the questions below.

  • As both a neighborhood resident and a community social worker, you have a role conflict. For example, as a neighborhood resident faced with an ongoing nuisance, your impulse is to band together with your neighbors, who want the problem quickly resolved. But as a social worker in this neighborhood, you have to be cognizant of the concerns of everyone, and act ethically. Name at least two conflicts that you see between your professional obligations and your membership in the Alvadora residential neighborhood.

  • As a social worker, it is important for you to think about the natural alliances that form between systems, as well as the inherent conflicts. In this case, what are the natural alliances between stakeholders? The interaction matrix and community sociogram should help you answer this question.

  • Once you have undertaken these tasks, and have a general idea of the contours of the problem, ask yourself the question, “who is the client?” Is it the shelter residents (i.e.the homeless population) who have angered the residents and turned the jail into a detox facility? Is it the neighbors who consider themselves and their children at risk? Is it some combination of organizational systems? Is it the entire community? Your definition of who the client is will make a difference in your assessment, the next phase of the process.

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Explore the Town

View locations of relevant formal and informal resources in the town of Riverton.

Your Quick Bio

You are not only a new social worker in your first agency job--you are also a new homeowner in the Alvadora neighborhood. And you are about to find yourself with dual roles, as both a community organizer and a homeowner who understands your neighbors' concerns about the environment created by some of the homeless clients living on the streets.