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Case Study Tools
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Step 2: Client Tasks

Create an intervention plan.

Carla Washburn

Answer the following questions as they pertain to Carla.

  • What will Ms. Washburn need to do to accomplish the goal(s) you have defined?

  • How can Loretta Minor support Ms. Washburn? What actions would be mutually beneficial? Do you see any possibility of a mutual exchange of resources or energies?

  • How can Pastor James Smith help Ms. Washburn meet the goals articulated in this case? Are there any actions that would be mutually beneficial, i.e. help him meet his goals as well?

  • How might the Jackson family both assist Ms. Washburn, and be helped in the process?

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Carla's Quick Bio

Carla Washburn is a 76-year-old African-American woman who has been widowed for the last fifteen years. She lives alone in Plainville, a small town in the Northwest. Her small home is in a neighborhood that has been steadily deteriorating ever since the paper mill–the city's largest employer–went out of business four years ago. Carla and her husband were both employed at the mill until their respective retirements. Carla receives a small pension and Social Security. Unfortunately, the recent economic downturn has put the mill's pension fund in serious jeopardy.